Taskity Privacy Policy

    This Privacy Policy explains how Taskity ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our services.

    The Information We Collect

    We may collect the following types of information:

    Registered Information :

    When you create an account, we collect your Email ID and Password. Additionally, we gather browser type, IP address, and other technical data.

    Information we automatically collect or is generated about you when you use the Services

    Your browsers & devices:

    We collect information about the browsers and devices you use to access Taskity. The user data we collect is used to enhance the Taskity Kanban Board and the quality of our service. We only collect personal data required to deliver our services and store it to the extent that it is essential to perform these services.

    We only collect personal data required to deliver our services and store it to the extent that it is essential to perform these services.

    Cookies:

    we use cookies and similar technologies to enhance your experience when using the Services. For more information about our Cookies policy, see below the How We Use Cookies and Similar Technologies section.

    Children's Privacy

    Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

    If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

    Why Taskity Collects Data

    We use your data to build better services. Your information will not be shared with others and we mentioned the purposes of using your data below:

    Your Privacy Controls

    Data Retention & Security

    Data Retention

    We retain user data to ensure seamless functionality, provide a better user experience, and comply with legal obligations. The key reasons include:

    Data Security

    We implement industry-standard security measures to protect user data against unauthorized access, breaches, or loss. These measures include:

    How long we store your information

    We keep the information until you delete your account, and the information will be kept in our backup archives for 90 days after the account is deleted. For subscriptions and transaction records, we retain this information after the account is deleted.

    Changes to This Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, and legal requirements, or to enhance user experience. These changes may include adjustments to how we collect, use, or share your information.

    We will notify you of any significant changes by posting an updated Privacy Policy on this page with a revised "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

    Taskity Refund Policy Summary

    Refund Eligibility

    Refund Period by Plan

    PlanRefund Period
    Monthly Subscription5 days from initial purchase
    Yearly Subscription20 days from initial purchase

    How to Request a Refund

    1. Contact the Taskity team via email at support@taskity.ai or submit a request on our contact page.
    2. Include: Subscription details and the email address used for purchase.
    3. Processing time: 3–30 business days from the request date.
    4. Refund method: Issued to the same payment method used originally.

    Important Notes

    For questions, contact support@taskity.ai.

    How to Capture Payment Proof

    For Credit/Debit Card Payments

    Screenshot your Stripe confirmation email or a bank/credit card statement showing the transaction date, amount, and last 4 digits of the card.

    For Bank Transfer Payments

    Screenshot the transfer confirmation from your banking app, including the transfer reference number and date.

    What to Include in Your Screenshot

    Submitting Your Refund Request

    Send an email to support@taskity.ai with:

    1. Subject line: "Refund Request - [Your Email]"
    2. Your payment screenshot/receipt attached
    3. A brief explanation for the refund request
    4. Confirmation that you understand your access will be terminated

    Processing time: 3–30 business days after approval.

    Taskity Pricing & Subscription Explained Clearly

    Subscription Types

    Taskity offers billing options with the following refund windows:

    Subscription TypeBilling CycleRefund Window
    MonthlyBilled every month5 days from purchase
    YearlyBilled once per year20 days from purchase

    Key Subscription Rules

    What Qualifies for a Refund

    What Does NOT Qualify

    Key Subscription Details

    Free Plan Benefits

    What You Get

    Important Notes

    Duration

    Annual Billing Facts

    Free Plan Duration

    Cancellation Policy

    Cancellation

    How to Cancel Your Subscription

    Current Method

    1. Contact support@taskity.ai to request cancellation
    2. Provide your account email and subscription plan details
    3. Cancellation takes effect at the end of your current billing period
    4. You keep access until the 12-month period ends

    Key Cancellation Rules

    AspectPolicy
    When to cancelAny time before your renewal date
    Access after cancellationContinue until the end of the current 12-month period
    Refund after cancellationOnly if within the refund window (5 days monthly / 20 days yearly)
    No cancellation feeFree to cancel anytime
    ReactivationCan resubscribe anytime at current pricing

    Contact for Cancellation

    Contact & Complaints

    If you have any questions, concerns, or complaints regarding this Privacy Policy or the way your data is handled, please reach out to us using the following contact details:

    Contact Information

    Support: support@taskity.ai

    Privacy: privacy@troopmessenger.com

    Developer: Tvisha Technologies Pvt Ltd, Hyderabad, Telangana

    Complaints

    If you believe that your privacy rights have been violated or that we have not adequately addressed your concerns, you have the right to complain to the appropriate data protection authority in your country or region. You can also contact us directly, and we will make every effort to resolve your issue promptly.